Privacy Policy
Last updated: 18 Sep, 2023
LensQuery ("us", "we", or "our") operates the LensQuery mobile application (the "Service"). We respect your privacy and are committed to protecting it through our compliance with this policy. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Service.
Information Collection And Use
We use your Personal Information only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
- Account Information: We collect information you provide when you create an account, such as your name, username, password, email address, and phone number. We may also collect information you provide us when you contact us for support or with questions or comments regarding the Service.
- User Content: When you use our Services, we collect information you submit in the course of such use, such as photos, videos, comments, and other materials. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.
- Communications: We may collect information about you that you provide to us when you subscribe to our newsletter, respond to a survey, or fill out a form.
- Social Media: We may collect information about you when you interact with our social media pages. The information we may collect includes your name, profile picture, and email address.
Personal Information We Collect Automatically
When you use our Services, we may automatically collect information about you, including:
- Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Analytics Information: We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. You can learn more about Google's practices athttp://www.google.com/policies/privacy/partnersand view its currently available opt-out options athttps://tools.google.com/dlpage/gaoptout.
- Cookies Information: We may use cookies and similar technologies to collect information about your interactions with the Services.
Use of Information
We use information about you for various purposes, including to:
- Provide, maintain, and improve our Services;
- Provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests, and provide customer service;
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our select partners;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of LensQuery and others;
- Personalize and improve the Services, and provide content, features, or advertisements that match your interests, preferences, or needs;
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of LensQuery or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
- Between and among LensQuery and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and with your consent or at your direction.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We use reasonable security measures designed to protect information about you from loss, misuse and unauthorized access, disclosure, alteration and destruction. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. We are not responsible for third party circumvention of any privacy settings or security measures. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Disclosure of Data
We may disclose personal information that we collect, or you provide:
- To our subsidiaries and affiliates;
- To contractors, service providers, and other third parties we use to support our business;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LensQuery's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by LensQuery about our Services users is among the assets transferred;
- Legally Required: We may disclose your information if we are required to do so by law or in response to a subpoena, court order, or other legal request.
- To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use, and for billing and collection.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LensQuery, our customers, or others.
Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
Transfer of Data
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including personal information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. LensQuery will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your Choices
You may opt out of receiving promotional emails from LensQuery by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing.
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
This Privacy Policy is effective as of 18 Sep, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: admin@lensquery.com
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